Research suggests that health care team training reduces patient mortality by 13 percent and increases patient satisfaction. In addition, it reduces medical errors and improves patient reactions. One study found that a health care team training program can also reduce the length of stay in nonintensive care areas of the hospital. A new review paper summarizes the existing evidence on the benefits of health care team training. To maximize the benefits, health care team training should incorporate simulations, on-the-job skill building, shared leadership, and debriefing of job situations. Finally, health care team training should be based on measurement.
The U.S. National Guideline Clearinghouse (NGC) lists more than 2,700 clinical practice guidelines and 25,000 new clinical trials each year. There is simply too much information for a single practitioner to keep up. In addition, different team members need to possess specific knowledge in specialized areas of care. This is why health care team training is so beneficial. And, it will increase patient satisfaction by improving patient outcomes. Further, it will lower the costs of health care, since teamwork saves money.
Health care team training is an important component of a hospital’s safety and quality. Without effective teamwork, patients’ lives are at risk. The best way to ensure teamwork is effective is to conduct a needs assessment, identify the desired outcomes, and then develop training content based on those needs. The DRC uses a research-based approach to develop and deliver team training. Dashe & Thomson provides custom training, communication services, and change management solutions to leading healthcare organizations.
While high-functioning health care teams are composed of a mix of clinicians and patients, these groups are unified by a shared sense of identity, shared leadership, and shared goals. These teams are also characterized by regular meetings, psychological safety, and constructive conflict resolution. They also coordinate observation and patient safety. A high-functioning health care team will benefit patients and their caregivers by reducing medical errors and increasing patient safety.
Effective teamwork also enhances members’ ability to work together in the future. It also contributes to the personal well-being of team members. Effective health care teams meet the needs of patients while also meeting the goals of the individual team members. It is not a coincidence that the development of health care teams is closely linked with the global demand for quality patient care. As a result, there is a need for continued training to meet the challenges and expectations of the health care industry.
Evidence-based teamwork training focuses on improving communication skills among health care professionals. The curriculum of the program is based on proven teamwork principles. It has been developed by the Agency for Healthcare Research and Quality (AHRQ) and the U.S. Department of Defense. It incorporates the results of 25 years of scientific research. It includes four core teamwork competencies – communication, collaboration, and conflict resolution. Once these team members master these skills, they will be more likely to be effective.